Return & Replacement Policy
At Upvann, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you may request a return or replacement within 3 days of delivery.
Eligibility for Return/Replacement
- Product received is damaged or defective
- Wrong product delivered
- Item is missing from the order
Important Conditions
- Request must be made within 3 days of delivery
- Product photos/videos may be required for verification
- Plants and products should be in original condition
- Returns may not be accepted for damage caused after delivery
Refund Process
Once approved, refunds or replacements will be processed within 5–7 business days.
Contact Us
For return or replacement requests, contact us at:
Website: upvann.com
Email: support@upvann.com